FAQ | Dipme

We work for you

from 10:00 to 20:00

(seven days a week)

Delivery

from 11:00 to 21:00

(seven days a week)

Do you have any gift set?

We have seasonal offers for New Year and March 8th. We can also place an order for an individual gift set composition for the corporate sector in quantities of 10 pieces.

What off-premise catering formats service do you provide?

Buffet reception, the snack table design at your location with or without service.

What additional services do you have?

You can order a buffet, a "Waiter at home" service, thematic design and related products: disposable tablecloth, glasses, a card and a bouquet of flowers. Early or late delivery. Individual gift set drawing up when ordering from 10 pieces.

Is there an early or late delivery?

Yes, you can place your order before 10:00 or after 20:00. The cost of this service is 200 UAH.

Cash and carry - is it possible?

Yes, you can pick up your order every day from 10:00 to 20:00 at Turgenevskaya Street, 48.

How the delivery is carried out?

Delivery is carried out by courier from 10:00 to 20:00 in the Kyiv city and its suburbs. Delivery cost in Kyiv city is 100 UAH. Outside of Kyiv, the cost is calculated individually, depending on the distance. All couriers cooperate with us and you will receive the sets in the same form as you can see them on our website.

Can I keep my set in the fridge?

We do not recommend long-term storage of ready-made kits, even in the refrigerator, but if the products remain, do not rush to throw them away: hard cheese and meat delicacies perfectly arrange coffee or tea in the morning, open dips can be stored for up to 10 days, and pastries can be heated in the microwave.

What forms of payment are available?

Cash, transfer to Privat Bank card or via the terminal, carrying by our courier, as well as cashless payments with the full package of documents.

Do you bring extra appliances, dishes, napkins?

Yes, the courier will bring you everything you need in the quantity you need along with the sets: disposable craft plates, forks, skewers, wet and paper napkins. We can also provide disposable tablecloths and glasses upon request.

Do you have any discounts? Birthday discounts?

When you're ordering for a birthday party, we give a termless certificate for 200 UAH, which can be used when ordering from 2 sets. There is a loyalty system for corporate clients - please get acquainted about it from the manager when placing an order.

What is included in the kit? What is its weight?

The complete set of sets and their weight can be found in the description of each set on site.

Box sizes?

Large box: 30x30 cm., Height 10 cm. Mini set box sizes: 17x17 cm., Height 8 cm.

Can I order an individually assembled set?

We offer to order only ready-made kits, the composition of which you can find on our website.

Can I add one set of ingredients to another?

The composition of our sets is a carefully selected gastronomic composition of tastes, being unchanged.

Will the cost change if some ingredient is removed from the set?

The composition of our sets is a carefully selected gastronomic composition of tastes, being unchanged, therefore the cost does not change either.

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